Webex Contact Center at Webex One
Welcome to the Webex Contact Center labs at Webex One. Choose the right lab guide for the current session.
Lab Content
| Lab Details | Estimated |
|---|---|
| Webex Contact Center Admintrator and Flow Experience | 90 min |
| Webex Contact Center Agent and Supervisor Experience | 90 min |
| Webex Contact Center Reporting Experience | 90 min |
Browser Pre-requisite
Create Chrome Profiles
-
For the labs, create new Chrome profiles so that you can login the Administrators, Agents and Supervisors using the same Browser.
- Select
Profileson Chrome - Select
Add Profile - Select
continue without an account - Give it a name .i.e
Admin - Click
done - Create 2 more profiles for
SupervisorandAgent
- Select
